Terms & Conditions

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Effective Date: 01/05/24
Provider: Bright360

Please read these Terms and Conditions carefully before using our services. By accessing or using Bright360’s website and services, you agree to be bound by the following terms.

1. Acceptance of Terms

By using Bright360’s online services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, please do not use our services.

2. Scope of Services

Bright360 provides supplementary ADHD assessments and related support services through licensed healthcare professionals. These services are designed to assist individuals in understanding ADHD and accessing clinical evaluations online.
Important: Our services do not replace in-person medical consultations. We recommend continued care and regular check-ins with your primary healthcare provider.

3. Medical Disclaimer

Information provided through Bright360, including assessments and communications with clinicians, is for support and guidance only. It does not constitute a full diagnostic or treatment plan unless explicitly stated. Always consult a qualified medical professional regarding any medical concerns or treatment decisions.

3A. Mental Health and Wellbeing Disclaimer

While Bright360’s services aim to support individuals in understanding ADHD, they are not intended to address acute mental health crises or emotional distress. If you are feeling overwhelmed, distressed, or under significant pressure, please seek immediate support from a qualified mental health professional.
Online ADHD assessments are not a substitute for counselling, psychotherapy, or crisis intervention services.

If you are in crisis, contact your GP, go to your nearest emergency department, or call a mental health helpline such as:

  • Samaritans Ireland – 116 123 (Free, 24/7)

  • Pieta House – 1800 247 247

  • Your local GP or mental health services

Taking steps to care for your mental wellbeing is important, and help is available.

4. Informed Consent

By engaging with Bright360 services, you:

  • Consent to remote assessments and digital communications.

  • Acknowledge the benefits and limitations of online evaluations.

  • Understand that recommendations may not replace in-person consultations.

5. Accuracy of Information

You agree to:

  • Provide truthful, complete, and up-to-date personal and medical information.

  • Disclose all current medications and relevant health conditions.
    Bright360 is not liable for any consequences arising from omitted or inaccurate information provided by the user.

6. Medication Policy

Bright360 provides access to ADHD medication prescribed by licensed clinicians following a thorough clinical assessment. Medication may only be prescribed when deemed clinically appropriate by our healthcare professionals, in line with Irish medical regulations and best practice guidelines.

Key points regarding our medication policy:

  • Clinical Review Required: Medication will only be prescribed after a full diagnostic assessment by a qualified psychiatrist or prescribing clinician.

  • Ongoing Monitoring: Continued prescriptions are subject to regular follow-up assessments and clinical reviews to ensure medication remains appropriate and effective.

  • Controlled Substances: ADHD medications are often classified as controlled substances and are prescribed with caution. Misuse or diversion of these medications is illegal and poses serious health risks.

  • Dispensing: Prescriptions will be sent electronically to a designated pharmacy. In some cases, physical scripts or identity verification may be required by law.

  • Medication Changes: Any changes to your dosage or type of medication must be managed through our clinical team. Do not adjust medication on your own.

7. Medication Use Responsibility

By accepting a prescription from Bright360, you agree to the following:

  • To use the medication exactly as prescribed, and only for your own medical use.

  • To never share your medication with others.

  • To report any side effects or concerns to your Bright360 clinician immediately.

  • To inform us of any other medications you are taking, or any significant medical history that may interact with ADHD medication.

  • To store your medication securely and out of reach of others.

Bright360 reserves the right to discontinue prescribing if there is evidence of non-compliance, misuse, or if it is no longer clinically appropriate to continue treatment.

Misuse of prescribed medication is a criminal offence and may result in legal consequences and immediate termination of services.

8. Limitation of Liability

To the fullest extent permitted by law, Bright360 and its associated healthcare professionals are not liable for any:

  • Direct or indirect losses,

  • Incidental or consequential damages,

  • Claims resulting from the use or misuse of our services.

9. No Guarantee of Outcome

We make no guarantees regarding individual outcomes. Results of assessments and responses to treatment can vary widely based on personal circumstances.

10. User Responsibilities

You agree to:

  • Use the platform for lawful purposes only.

  • Respect the integrity of our systems and services.

  • Not impersonate others or provide false information.

11. Age and Capacity to Consent

You must be:

  • At least 18 years old, or

  • Have the legal capacity to consent, or

  • A parent or guardian providing consent on behalf of a minor (for child assessments).

12. Intellectual Property

All content on the Bright360 website—including text, graphics, logos, and software—is the intellectual property of Bright360 or its licensors. Unauthorized use is strictly prohibited.

13. Privacy and Data Protection

Your privacy is critically important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal data.

14. Amendments to Terms

Bright360 may update these Terms and Conditions from time to time. We will notify users of significant changes via email or website notice. Continued use of the service after changes constitutes acceptance.

15. Data Breach Management

In the event of a data breach:

  • We will notify affected individuals as soon as reasonably possible.

  • We will also notify the relevant data protection authorities in compliance with GDPR.

16. Right to Erasure

You have the right to request the deletion of your personal data from our systems. Requests can be submitted to: [Insert contact email]

17. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards (such as standard contractual clauses) are in place.

18. Termination of Services

We reserve the right to suspend or terminate your access to the platform if you breach these terms, misuse our services, or act in a way that compromises the safety or integrity of our service or users.

19. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ireland. Disputes will be subject to the exclusive jurisdiction of the Irish courts.

20. Contact Us

For any queries regarding these Terms and Conditions, please contact:

Bright360

  • By email: info@bright360.ie

  • By phone: +35387 179 9351

  • By mail: Unit 3 Adelphi House,Upper Georges Street, Dun Laoghaire, Dublin, Ireland A96 NY82

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